Delamode ServicePlus

All successful relationships are built on trust and mutual understanding.

We believe a shared implicit trust between parties is the key to establishing long standing relationships that delivering outstanding benefits for our customers.

Delamode ServicePlus

We treat every customer uniquely and guarantee to create true customer value by understanding and tailoring a transport service solution that not only meets, but exceeds our customer’s business needs.

Each of our customers has the luxury of a dedicated Account Manager who will expertly manage every aspect of the service process, from devising tailored solutions, managing the service, to providing proactive communication and bespoke performance KPI’s.

We truly believe there is no one-size-fits-all approach to delivery services and is why everything we do is customised to meet the specific needs of a customer. This dynamic approach to supporting customers allows us to seamlessly improve supply chains, helping our customers save time and reduce financial resources, whilst allowing them to concentrate clearly on the development of their business.

Service highlights:

  • Account Manager providing single point of contact
  • Full range of transport and logistics services
  • Fully customised solutions to meet specific requirements
  • Open book and transparency
  • Sophisticated Track & Trace facility
  • Pro-active communications
  • Crisis management (re-routing of trailers/solutions)
  • Claims management
  • Bespoke KPI reporting
  • Tailored invoicing

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